Talking at Work Corpus-based Explorations of Workplace Discourse

This book offers original corpus research in a range of workplace contexts including office-based settings, call center interactions and healthcare communication. Chapters in this edited volume bring together leading scholars in the field of corpus analysis in workplace discourse and include data fr...

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Bibliographic Details
Other Authors: Pickering, Lucy (Editor), Friginal, Eric (Editor), Staples, Shelley (Editor)
Format: eBook
Language:English
Published: London Palgrave Macmillan 2016, 2016
Edition:1st ed. 2016
Series:Communicating in Professions and Organizations
Subjects:
Online Access:
Collection: Springer eBooks 2005- - Collection details see MPG.ReNa
Description
Summary:This book offers original corpus research in a range of workplace contexts including office-based settings, call center interactions and healthcare communication. Chapters in this edited volume bring together leading scholars in the field of corpus analysis in workplace discourse and include data from multiple corpora. Employing a range of qualitative and quantitative analytic approaches including Conversation Analysis, Linguistic Profiling and Register Analysis, the book introduces unique specialized corpus data in the areas of Augmentative and Alternative Communication, nursing, and cross-cultural communication, among others. Lucy Pickering is Associate Professor in Applied Linguistics & TESOL and Director of the Applied Linguistics Laboratory in Texas A&M University–Commerce, USA. Her research interests focus on discourse analysis, prosody, SLA and corpus research. Eric Friginal is an Associate Professor of AppliedLinguistics and Director of International Programs at Georgia State University, College of Arts and Sciences, USA. His recent book, Corpus-Based Sociolinguistics: A Guide for Students (2014) is co-authored with his doctoral student Jack A. Hardy. Shelley Staples is Assistant Professor of English Applied Linguistics/SLAT at University of Arizona, USA. Her research focuses on corpus analyses of specialized spoken and written registers, particularly for applications to health care communication. She recently published The Discourse of Nurse-Patient Interactions (2015).
Physical Description:XXXVI, 284 p. 18 illus., 2 illus. in color online resource
ISBN:9781137496164