Long Term Warranty and After Sales Service Concept, Policies and Cost Models
This volume presents concepts, policies and cost models for various long-term warranty and maintenance contracts. It offers several numerical examples for estimating costs to both the manufacturer and consumer. Long-term warranties and maintenance contracts are becoming increasingly popular, as thes...
| Main Authors: | , |
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| Format: | eBook |
| Language: | English |
| Published: |
Cham
Springer International Publishing
2015, 2015
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| Edition: | 1st ed. 2015 |
| Series: | SpringerBriefs in Applied Sciences and Technology
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| Subjects: | |
| Online Access: | |
| Collection: | Springer eBooks 2005- - Collection details see MPG.ReNa |
Table of Contents:
- Introduction to Long-Term Warranty and After-Sales Service
- Lifetime Warranties : Policies and Cost Models
- Used Second-hand Product Warranty
- Extended Warranty
- Maintenance Contract
- Outsourcing Rail Maintenance through Maintenance Contracts - A Case Study