Long Term Warranty and After Sales Service Concept, Policies and Cost Models

This volume presents concepts, policies and cost models for various long-term warranty and maintenance contracts. It offers several numerical examples for estimating costs to both the manufacturer and consumer. Long-term warranties and maintenance contracts are becoming increasingly popular, as thes...

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Bibliographic Details
Main Authors: Rahman, Anisur, Chattopadhyay, Gopinath (Author)
Format: eBook
Language:English
Published: Cham Springer International Publishing 2015, 2015
Edition:1st ed. 2015
Series:SpringerBriefs in Applied Sciences and Technology
Subjects:
Online Access:
Collection: Springer eBooks 2005- - Collection details see MPG.ReNa
Table of Contents:
  • Introduction to Long-Term Warranty and After-Sales Service
  • Lifetime Warranties : Policies and Cost Models
  • Used Second-hand Product Warranty
  • Extended Warranty
  • Maintenance Contract
  • Outsourcing Rail Maintenance through Maintenance Contracts - A Case Study