Business Process Transformation The Process Tangram Framework
This book presents a framework through transformation and explains how business goals can be translated into realistic plans that are tangible and yield real results in terms of the top line and the bottom line. Process Transformation is like a tangram puzzle, which has multiple solutions yet is es...
Main Author: | |
---|---|
Format: | eBook |
Language: | English |
Published: |
New Delhi
Springer India
2015, 2015
|
Edition: | 1st ed. 2015 |
Series: | Management for Professionals
|
Subjects: | |
Online Access: | |
Collection: | Springer eBooks 2005- - Collection details see MPG.ReNa |
Table of Contents:
- Chapter 1: Introduction.- Chapter 2: Transformation Program, Triggers, Goals, Tools & Techniques.- Chapter 3: Culture and Communication
- Chapter 4: Success Factors
- Chapter 5: Process Modeling.- Chapter 6: Change Management
- Chapter 7: Managed Services – A Case of process Transformation?
- Chapter 8: Recapitulation and Application of ‘The Process Tangram’