| Item Description: | "This report is one in a series spearheaded by the Institute of Medicine (IOM) to improve the quality of health care in America. The IOM's quality initiative has gone through three stages since its genesis 6 years ago. In its first phase, the National Roundtable on Health Care Quality, convened by the IOM, highlighted serious problems in the quality of care and noted them to be pervasive throughout the country. The work of this group, heightened awareness of the overuse, misuse, and underuse of health care services that harm large numbers of Americans every day. The second phase of our quality initiative, from 1999-2001, was marked by the release of two reports "To Err is Human" and "Crossing the Quality Chasm," both of which called for drastic redesign of our health care delivery system to narrow the gap between the best clinical practice and the usual practice today." -- Foreword, p. xi |
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