IT Quality Management

In a comprehensive approach this book covers the end-to-end process from request management to change management, error management and migration management to acceptance testing and final data clean up. It is based upon nearly twenty years of experience in tests, acceptance and certification, when i...

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Bibliographic Details
Main Author: Osterhage, Wolfgang W.
Format: eBook
Language:English
Published: Berlin, Heidelberg Springer Berlin Heidelberg 2014, 2014
Edition:1st ed. 2014
Subjects:
Online Access:
Collection: Springer eBooks 2005- - Collection details see MPG.ReNa
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245 0 0 |a IT Quality Management  |h Elektronische Ressource  |c by Wolfgang W. Osterhage 
250 |a 1st ed. 2014 
260 |a Berlin, Heidelberg  |b Springer Berlin Heidelberg  |c 2014, 2014 
300 |a IX, 134 p. 61 illus  |b online resource 
505 0 |a Objectives -- Project Organisation -- Quality Management in the Context of Acceptance -- Subproject Organisation Quality Management -- Acceptance Directive -- Methods of Data and Software Migration -- Special Cases -- Documentation -- Security Aspects -- Project Management -- Project Controlling -- References -- Subject Index 
653 |a Electronic digital computers / Evaluation 
653 |a Computer systems 
653 |a System Performance and Evaluation 
653 |a Computer System Implementation 
653 |a Hardware Performance and Reliability 
653 |a Electronic data processing / Management 
653 |a Computers 
653 |a Database Management 
653 |a Computer networks  
653 |a Computer Engineering and Networks 
653 |a Computer engineering 
653 |a Database management 
653 |a IT Operations 
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028 5 0 |a 10.1007/978-3-662-43767-4 
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520 |a In a comprehensive approach this book covers the end-to-end process from request management to change management, error management and migration management to acceptance testing and final data clean up. It is based upon nearly twenty years of experience in tests, acceptance and certification, when introducing medium to large IT systems including complex software for administrations and industry in many countries. There exist a variety of methodologies with different characteristics having emanated from various schools and consultancies to support such activities. However, it is obvious that because of the diversity in organisational levels in companies the rigor of application of such methodologies quite often suffers with regard to more pragmatic approaches. In view of economic considerations this may be unavoidable. For this reason no new or consolidated methodology shall be presented but an approach oriented on practical criteria coming closer to reality and offering methods, which can provide assistance on a case-by-case basis