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Aligning Business Processes and Information Systems New Approaches to Continuous Quality Engineering

Business processes and information systems mutually affect each other in non-trivial ways. Frequently, processes are designed without taking the systems’ impact into account, and vice versa. Missing alignment at design-time results in quality problems at run-time. Robert Heinrich gives examples from...

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Bibliographic Details
Main Author: Heinrich, Robert
Format: eBook
Language:English
Published: Wiesbaden Springer Fachmedien Wiesbaden 2014, 2014
Edition:1st ed. 2014
Subjects:
Computer Communication Networks
Operations Research
Software Engineering
Computer Networks 
It In Business
Operations Research And Decision Theory
Business Information Services
Online Access:
Collection: Springer eBooks 2005- - Collection details see MPG.ReNa
Table of Contents:
  • Introduction
  • Business Process Quality
  • Terms and Definitions
  • Business Process Quality
  • Quality Modeling within Business Process Models
  • Aligning Business Process Design and Information System Design
  • Foundations and Definitions
  • The Order Picking Process and Involved Information System
  • Mutual Performance Impact between Business Processes and Information Systems
  • Predicting the Mutual Performance Impact between Business Processes and Information Systems
  • Extending Palladio by Business Process Simulation Concepts to Enable an Integrated Simulation
  • Validation
  • Conclusion
  • Summary and Future Work

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