The Management of Quality and its Control
Throughout the management literat ure , as elegantly trumpeted by management consultants and gurus, there seems to be a common message: tor a firm to be competitive it must produce quality goods or services. This means that firms, to remain competitive, must at the same time produce at the least cos...
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| Format: | eBook |
| Language: | English |
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New York, NY
Springer US
1996, 1996
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| Edition: | 1st ed. 1996 |
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| Online Access: | |
| Collection: | Springer Book Archives -2004 - Collection details see MPG.ReNa |
Table of Contents:
- 1 The concept and the definition of quality
- 2 Total Quality Management
- 3 The tools of quality control and its management
- 4 Decision theory and the management of quality
- 5 Inspection and acceptance sampling
- 6 Control charts
- 7 Experimental and robust design
- 8 Strategic issues, producer-supplier relationships and the economics of quality
- 9 The control of quality in a temporal setting