Making Quality Happen A Step By Step Guide to Winning the Quality Revolution

Making Quality Happen presents a user friendly, customer focused approach for implementing Quality Improvement process in any type of organisation. The author draws upon personal experience of workin with over fifty different organisations and shows how to make quality an integral part of your profe...

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Bibliographic Details
Main Author: McNealy, R.M.
Format: eBook
Language:English
Published: New York, NY Springer US 1993, 1993
Edition:1st ed. 1993
Subjects:
Online Access:
Collection: Springer Book Archives -2004 - Collection details see MPG.ReNa
Description
Summary:Making Quality Happen presents a user friendly, customer focused approach for implementing Quality Improvement process in any type of organisation. The author draws upon personal experience of workin with over fifty different organisations and shows how to make quality an integral part of your professional life, not an added or extraneous feature
Physical Description:208 p. 1 illus online resource
ISBN:9781461304456