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Long Term Human-Computer Interaction An Exploratory Perspective

This book is about longitudinal research in Human-Computer Interaction (HCI). Since the early 1980s much has been understood about the problems of novices learning new systems as well as the performance of expert users. However there is still a lot to discover about the transition from novice to exp...

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Bibliographic Details
Main Author: Thomas, Richard C.
Format: eBook
Language:English
Published: London Springer London 1998, 1998
Edition:1st ed. 1998
Subjects:
User Interfaces (computer Systems)
Artificial Intelligence
Application Software
Computer And Information Systems Applications
User Interfaces And Human Computer Interaction
Human-computer Interaction
Online Access:
Collection: Springer Book Archives -2004 - Collection details see MPG.ReNa
Table of Contents:
  • 1. Setting the Scene
  • 1.1 Evidence for Continuous Change
  • 1.2 A Changing Focus in HCl
  • 1.3 Framework for Long Term Interaction
  • 1.4 The Costs of Longitudinal Studies
  • 1.5 The Sydney Study
  • 1.6 Outline of the Book
  • 2. The Long Haul From Novice to Expert
  • 2.1 Skill Acquisition
  • 2.2 The Problems of Novices
  • 2.3 Experienced Performance
  • 2.4 Longitudinal Studies
  • 2.5 Conclusion
  • 3. Data Collection
  • 3.1 Approaches to Longitudinal Data Collection in HCI
  • 3.2 The White Rat of HCI
  • 3.3 Monitoring at Sydney
  • 3.4 Cohorts
  • 3.5 Drop Out Rates
  • 3.6 Summary
  • 4. Learning and Transfer
  • 4.1 The First Lab
  • 4.2 Task Descriptions
  • 4.3 Initial Learning in 1991
  • 4.4 Initial Learning in 1992 and 1993
  • 4.5 Typing Speeds
  • 4.6 Performance Improvements in Editing
  • 4.7 Conclusions
  • 5. A Fresh Look at Vocabulary
  • 5.1 Previous Work
  • 5.2 Frequencies in the Sydney Study
  • 5.3 The Type Token Ratio
  • 5.4 Trends in TTR
  • 5.5 Transitions in the TTR
  • 5.6 Other Behaviours
  • 5.7 Discussion
  • 5.8 Conclusions
  • 6. Exploration
  • 6.1 Previous Field Studies of Exploration
  • 6.2 Operational Definition of Exploration
  • 6.3 Early Exploration
  • 6.4 Continuous Exploration
  • 6.5 Serendipity
  • 6.6 The Importance of Chance
  • 6.7 Conclusions
  • 7. Crossovers
  • 7.1 A Classification of Temporal Effects
  • 7.2 Longitudinal Changes in sam Command Use
  • 7.3 File Write Methods
  • 7.4 Visualisation Technique
  • 7.5 File Write Crossover Results
  • 7.6 Discussion
  • 7.7 The Zone of Exploration Model
  • 7.8 Conclusion
  • 8. Conclusions
  • 8.1 Methodologies
  • 8.2 Process Dynamics
  • 8.3 Implications for Design
  • 8.4 Training, Education and Job Design
  • References
  • A. Command Codes and Ranks
  • A.1 Command Ranks for the 91–93 Cohort
  • A.2 Honours Year Command Ranks
  • B. A Model of the Command Distribution
  • B.1Introduction
  • B.2 Application to Observed Vocabulary
  • Author Index

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