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|a 9783642247613
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| 100 |
1 |
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|a Biazzo, Stefano
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| 245 |
0 |
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|a Performance Measurement with the Balanced Scorecard
|h Elektronische Ressource
|b A Practical Approach to Implementation within SMEs
|c by Stefano Biazzo, Patrizia Garengo
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| 250 |
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|a 1st ed. 2012
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| 260 |
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|a Berlin, Heidelberg
|b Springer Berlin Heidelberg
|c 2012, 2012
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| 300 |
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|a X, 133 p. 59 illus
|b online resource
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| 653 |
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|a Leadership
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| 653 |
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|a Human Resource Management
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| 653 |
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|a Strategic planning
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| 653 |
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|a Personnel management
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| 653 |
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|a Accounting
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| 653 |
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|a Business Strategy and Leadership
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| 700 |
1 |
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|a Garengo, Patrizia
|e [author]
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| 041 |
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7 |
|a eng
|2 ISO 639-2
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| 989 |
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|b Springer
|a Springer eBooks 2005-
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| 490 |
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|a SpringerBriefs in Business
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| 028 |
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|a 10.1007/978-3-642-24761-3
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| 856 |
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|u https://doi.org/10.1007/978-3-642-24761-3?nosfx=y
|x Verlag
|3 Volltext
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|a 658.3
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| 520 |
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|a Do we really know the critical phenomena that are linked to how enterprises function and the dynamics of their relationships with customers, suppliers and competitors? Are their decision-making processes founded upon a set of performance measurements that were accurately designed and systematically elaborated? The above questions are the focus of this book, as is the following premise: enterprises need a system to measure their critical performances so they can be managed effectively; metaphorically speaking, enterprises need a “management dashboard” to serve as a navigational aid. A dashboard to show – with as few distortions as possible – the pattern of key variables that characterizes the specific formula enterprises use to face their competitive and social environment
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