Exploring Services Science First International Conference, IESS 2010, Geneva, Switzerland, February 17-19, 2010, Revised Papers
The discipline of Services Science, introduced by IBM in 2002, has emerged and matured in a true transdisciplinary atmosphere. Encompassing disciplines not only in management and engineering, it also draws from disciplines such as social and cog- tive sciences, law, ethics, economics etc. to address...
| Other Authors: | , , |
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| Format: | eBook |
| Language: | English |
| Published: |
Berlin, Heidelberg
Springer Berlin Heidelberg
2010, 2010
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| Edition: | 1st ed. 2010 |
| Series: | Lecture Notes in Business Information Processing
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| Subjects: | |
| Online Access: | |
| Collection: | Springer eBooks 2005- - Collection details see MPG.ReNa |
Table of Contents:
- Towards an Ontology-Based Approach for Creating Sustainable Services
- Systemic Service Design: Aligning Value and Implementation
- A Framework for Developing a Co-design Environment for e-Business Applications
- On Service Systems – By Definition of Elementary Concepts towards the Sound Theory of Service Science
- A Conceptual Framework for Service Modelling in a Network of Service Systems
- Services Design for People
- Life Cycle of Virtualized Service Resource in BIRIS Environment
- A Conceptual Model of Service Exchange in Service-Dominant Logic
- Think Large, Act Small: An Approach to Web Services for Embedded Systems Based on the OSGi Framework
- Value Co-creation and Customer-Driven Innovation in Social Networking Systems
- e-Profile Management as a Basic Horizontal Service for the Creation of Specialized e-Services
- Febos: AService-Oriented System for Collaborative Music Creation
- Compliance in e-Government Service Engineering: State-of-the-Art
- Customer Lifetime Value under Complex Contract Structures
- Total Cost of Service Life: The Need for Decision Support in Selecting, Comparing and Orchestrating Services
- A Cross Disciplinary Approach to Analyze the Effects of Digitalized Service Implementation
- Towards a Unifying Process Framework for Services Knowledge Management
- Towards a Model for Measuring Customer Intimacy in B2B Services
- Usage-Centered Design of Adaptable Visualization Services: Application to Cooperation Support Services System in the AEC Sector
- From End-User’s Requirements to Web Services Retrieval: A Semantic and Intention-Driven Approach
- Lean Manufacturing in Public Services: Prospects for Value Creation
- Determinants of Continuance Intention towards Self-service Innovation: A Case of Electronic Government Services
- A Service Science and Engineering Approach to Public Information Services in Exceptional Situations - Examples from Transport
- Service Portfolio Design for Service Innovation Management: The Case of a Luxemburgish Research and Technology Organization
- Definition of a Description Language for Business Service Decomposition
- Can Software Architecture Review Methods Apply to Service Design?
- Framework for Design Research in Health and Care Services