Working with India The Softer Aspects of a Successful Collaboration with the Indian IT & BPO Industry

Globalization requires effective international and cross-cultural collaboration. When project teams from Western cultures first come into contact with colleagues from the Indian IT and BPO industry, prejudices against the new and unknown are typically amplified. This book is a start on the journey o...

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Bibliographic Details
Main Author: Messner, Wolfgang
Format: eBook
Language:English
Published: Berlin, Heidelberg Springer Berlin Heidelberg 2009, 2009
Edition:1st ed. 2009
Subjects:
Online Access:
Collection: Springer eBooks 2005- - Collection details see MPG.ReNa
Table of Contents:
  • Why Intercultural Competency?
  • India — the Country
  • The Society and Culture in India
  • India’s IT & BPO Industry
  • Human Resources
  • Interactions with India
  • Conducting Offshore Projects
  • Use of Expatriates
  • Recommendations for Effective Collaboration