Mobile Service Innovation and Business Models

Modern economies depend on innovation in services for their future growth. Service innovation increasingly depends on information technology and digitization of information processes. Designing new services is a complex matter, since collaboration with other companies and organizations is necessary....

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Bibliographic Details
Other Authors: Bouwman, Harry (Editor), de Vos, Henny (Editor), Haaker, Timber (Editor)
Format: eBook
Language:English
Published: Berlin, Heidelberg Springer Berlin Heidelberg 2008, 2008
Edition:1st ed. 2008
Subjects:
Online Access:
Collection: Springer eBooks 2005- - Collection details see MPG.ReNa
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100 1 |a Bouwman, Harry  |e [editor] 
245 0 0 |a Mobile Service Innovation and Business Models  |h Elektronische Ressource  |c edited by Harry Bouwman, Henny de Vos, Timber Haaker 
250 |a 1st ed. 2008 
260 |a Berlin, Heidelberg  |b Springer Berlin Heidelberg  |c 2008, 2008 
300 |a XIII, 327 p  |b online resource 
505 0 |a Theory -- Service Innovation and Business Models -- Conceptualizing the STOF Model -- STOF Model: Critical Design Issues and Critical Success Factors -- The Mobile Context Explored -- The STOF Method -- What’s Next? Some Thoughts and a Research Agenda -- Applications -- A Practitioner View on Generic Design Issues and Success Factors -- The Dynamic STOF Model in Practice -- A We-Centric Service: The PolicePointer -- Balancing Customer and Network Value of Mobile Payment Services -- Robustness of IPTV Business Models -- Mobile Service Bundles -- Designing Mobile Remittance Services in Developing Countries -- Assessing the Business Potential for New Mobile Services from Mock-Up Evaluation -- A Standalone Digital Music Vending Service -- From Prototype to Exploitation: Mobile Services for Patients with Chronic Lower Back Pain -- From Prototype to Exploitation: Organizational Arrangements for a Personalized Dementia Directory 
653 |a Technological innovations 
653 |a Innovation and Technology Management 
653 |a Application software 
653 |a IT in Business 
653 |a Computer and Information Systems Applications 
653 |a Business information services 
700 1 |a de Vos, Henny  |e [editor] 
700 1 |a Haaker, Timber  |e [editor] 
041 0 7 |a eng  |2 ISO 639-2 
989 |b Springer  |a Springer eBooks 2005- 
028 5 0 |a 10.1007/978-3-540-79238-3 
856 4 0 |u https://doi.org/10.1007/978-3-540-79238-3?nosfx=y  |x Verlag  |3 Volltext 
082 0 |a 658.05 
520 |a Modern economies depend on innovation in services for their future growth. Service innovation increasingly depends on information technology and digitization of information processes. Designing new services is a complex matter, since collaboration with other companies and organizations is necessary. Service innovation is directly related to business models that support these services, i.e. services can only be successful in the long run with a viable business model that creates value for its customers and providers. This book presents a theoretically grounded yet practical approach to designing viable business models for electronic services, including mobile ones, i.e. the STOF model and – based on it – the STOF method. The STOF model provides a ‘holistic’ view on business models with four interrelated perspectives, i.e., Service, Technology, Organization and Finance. It elaborates on critical design issues that ultimately shape the business model and drive its viability