1 Table of Contents: “... Interaction; Customer Development; Case Study: Don't Just Get Out of the Building, Get Out of the Country...”

2 Table of Contents: “... for differentiation -- Helping to overcome operational challenges -- Goals and success metrics of lean six sigma...”

3 Table of Contents: “... debt -- Lean UX cycles -- the Build-Measure-Learn feedback loop -- Advantages of a feedback-focused...”

4 Table of Contents: “...Don't Wait for SerendipityAsk Provocative Questions; You May Say "Yes, and ..." You May Never Say...”

5 Table of Contents: “... -- Don't Break the Chain -- Just try to do a little bit every day -- 2 Change Your Memories -- Accentuate...”

6 Table of Contents: “... and Proactive: Top-Down and Bottom-Up 16. Business Improvement: Being Lean and Agile 17. Technology Enhancements...”

7 “..., such as XP, Scrum, Crystal, and Lean Software Development enable development organizations to deliver higher...”

8 “... design can help your organization innovate to deliver great experiences, not just great products...”

9 Table of Contents: “...Day 2: Diverge Day 3: Decide ; Day 4: Prototype ; Day 5: Validate; Customer Development, Lean...”

10 Table of Contents: “... Company for Protection and Investment; Benefits of Incorporation; Delaware? But I Don't Live in Delaware...”

11 Table of Contents: “...? -- Bring Out Texture & Detail in My Image? -- Boost the Overall Color? -- Boost Just One Color? -- Fix...”

12 Table of Contents: “... Are IDCs Going to Help Us with the 3% Give Back?; How about Let's Just Get into a New Business; Let's Sum...”

13 Table of Contents: “..., please fire the right people. -- Chapter 10 Great people, like great horses, don't want to get...”

14 Table of Contents: “... -- The helpful board member -- When democracy and mission collide -- The employee with family on the board...”

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16 Table of Contents: “... user story maps?; Just tell the story; How to tell a story?; The audience€; Start with€action; Simplify...”

17 Table of Contents: “... Warning #3: Don't just promote storytelling; teach it Narrative Map (de)constructed Seeing and hearing...”

18 Table of Contents: “...Chapter 17. Don't Forget About Information Architecture -- Joe Sokohl -- Chapter 18. When...”

19 Table of Contents: “... of Change Control in Action -- 4.6 Don't Forget the Risk -- 4.7 Driving the CM Process Through Change...”

20 Table of Contents: “... understanding partners -- Helping partners understand you -- Seeking and providing feedback -- Difficult...”