MPG.eBooks - Search Results - (( crm short discourses ) OR ( crm select discourses ))

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short discourses » short discourse , short course , four discourses
crm select » from select , tm select , crm selection
crm short » from short , term short , form short

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Organizational Information Systems in the Context of Globalization : IFIP TC8 & TC9 / WG8.2 & WG9.4 Working Conference on Information Systems Perspectives and Challenges in the Con...

Published 2003

Springer US

Table of Contents: “... and Artefact -- 5 CRM in Call Centres: The Logic of Practice -- 6 Back to Basics: Sharing Goals and Developing...”