1 Table of Contents: “...The marketing playbook : marketing operations are your foundation -- Transactional vs. relationship...”

2 Table of Contents: “... relationships always trump transactions -- Don't wait for the next big thing -- Open the aperture : widen your...”

3 Table of Contents: “... and the Learning Agile; Driving Performance; Big Data and Monitoring Change; From a Balanced to a Transactional...”

4 Table of Contents: “... Stories; Global Online and Social Networking Website; Global Consumer Transaction Company: Data Landing...”

5 Table of Contents: “... For Constructing Multiple Blackboards; 7.4 TRANSACTIONAL BLACKBOARDS; Chapter 8. Example Applications of DAI; 8.1...”

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7 “... or transacted in the systems of record. SOIs seek new opportunities, risks, and operational behavior that needs...”

8 “... which provides corporate governance, risk management consulting, risk software tools, and transaction...”

9 “..., not prejudiced. It's transformational, not transactional. It's innovative, daring, and inspirational leadership...”

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