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1
Are
you
being
served
? : new tools for measuring service delivery
by
Das, Jishnu
Published 2008
The World Bank
Read Now
2
Service Design and Delivery
Published 2011
Springer US
Table of Contents:
“
... Approach to Service Delivery -- Through Life Costing -- The Practitioner View -- Are
You
Being
Served
?...
”
Read Now
3
The secrets of success at work : 10 steps to accelerating your career
by
Hall, Richard
Published 2011
Prentice Hall Business
Table of Contents:
“
... Contribute, But it's Teams That Win -- Chapter 8: 'Are
You
Being
Served
?' Why Responsiveness Is So Important...
”
Call Number:
HF5386
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004 - Data processing & computer science
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3
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O'Reilly
1
Springer eBooks 2005-
1
World Bank E-Library Archive
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Amin, Samia
1
Angelis, Jannis
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