1 Table of Contents: “...IT Leadership Manual : Roadmap to Becoming a Trusted Business Partner; Contents; Foreword; Preface...”

2 Table of Contents: “... and Acknowledgements; PART I: TRUST, BUSINESS AND RUSSIA; 1 Trust in International Joint Ventures; 2 Western Investment...”

3 Table of Contents: “... stirs the pot --- Hire possibility thinkers --- A unifying vision --- Spread the vision --- Build trust...”

4 Table of Contents: “... -- Step 3.1 Perception of Relevance and Trust -- Business Benefit and Context -- Approach -- Sample Output...”

5 “... sales professionals to become the trusted business advisors buyers crave in unpredictable environments...”

6 “... to build a client-focused IT culture; move your organization from order takers to trusted business partners...”

7 “...-based selling techniques to become a trusted business advisor who instills confidence in buying...”

8 “... data, external data, and social data, data engineers and developers can achieve trusted business...”

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