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language:"German"
author_facet:"Bruhn, Manfred"
author_facet:"Stauss, Bernd"
dewey-ones:"650 - Management & auxiliary services"
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Electronic Services : Dienstleistungsmanagement Jahrbuch 2002
Published 2002
Gabler Verlag
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Dienstleistungsqualität : Konzepte - Methoden - Erfahrungen
Published 1995
Gabler Verlag
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Classification: 650 - Management & auxiliary services
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650 - Management & auxiliary services
Language
German
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Springer Book Archives -2004
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Bruhn, Manfred
Stauss, Bernd
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