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The customer experience edge : technology and techniques for delivering an enduring, profitable and positive experience to your customers
by
Soudagar, Reza
,
Iyer, Vinay
,
Hildebrand, Volker
Published 2011
McGraw Hill-Ascent Audio
“
... of Business,
University
of
California
Berkeley "Technology advances are raising the human expectation of what...
”
Call Number:
HF5415.335
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