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3 Table of Contents: “...-performance dies -- Monitoring the punching tool and the press -- High-performance stamping presses...”

4 “... not. Their bodies may put in long hours, but their hearts and minds never punch in. And that's a terrible dilemma...”

5 Table of Contents: “... -- 18. Reaching the Finish Line: Goal-Directed Persistence -- 19. Rolling with the Punches: Stress...”

6 “... harkens back to the days of punch-card computers. By creating organizations with leaders at all levels...”

7 Table of Contents: “... -- On Demand -- Trial -- One Fell Swoop -- Rollout -- Momentum -- Sucker Punch -- Déjà Vu -- Encore...”

8 “... on punch cards. Economist and research scientist Alec Levenson says we need a new approach. The problem...”

9 Table of Contents: “... Creams -- Puddings -- Parfait -- Mousse -- Frappé -- Sorbets -- Punch -- Granite -- Sherbets -- Soufflé...”

10 Table of Contents: “... -- Making it right is more important than being right -- Let upset customers punch themselves out -- What...”

11 Table of Contents: “... Best Practices -- ``Turkey Slice´´ Your Core Content -- Templates: Like Punching Out Cakes -- Assign...”

12 “...He pulls no punches and tells stories he probably shouldn't. But they are massively instructive...”

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