1 Table of Contents: “...Conversation Tools That WorkConversation Tools That Trigger Action: The Big Five; Getting Ready...”

2 Table of Contents: “... and Manage Accordingly (The Big Five Personality Model); 2. Understand and Make Better Use of Your Personal...”

3 Table of Contents: “... The Discovery of the Big 5 -- Chapter 10 Content Subject 1 Pricing and Costs: Why We Must Talk about Money -- 1...”

4 “...Packed with the authors' coaching insights and their "Big Five" strategies designed specifically...”