1 Table of Contents: “...The dna of problems and problem solvers -- 4 basic tools of problem solving -- A structured...”

2 “...No-Drama Project Management: Avoiding Predictable Problems for Project Success is a book...”

3 Table of Contents: “... be summed up by personality tests -- Stay creative: Are you trying to solve the wrong problem? -- Be useful...”

4 “... wrong trying to hire people with traits such as these? Well, you can! The problem is that traits aren't...”

5 “... an outstanding individual performance. Confused and frustrated, he turns to his former mentor, Debbie Brewster...”