1 Table of Contents: “... Assessment Model (SAM) -- Using SAM -- Conclusions -- Notes -- Chapter 12: Social Capital at Work: A Manager...”

2 Table of Contents: “...: Sensemaking Theory; 30: Social Capital Theory; 31: Social Cognitive Theory; 32: Social Comparison Theory; 33...”

3 Table of Contents: “...: Navigating workplace complexity -- Social capital and community -- The connection crisis -- Your leadership...”

4 “... social capital, relationships and trust, exploring community, conversation, infrastructure and ecologies...”

5 “... and the value of social capital as a competitive strategy to achieve productivity and competitiveness...”

6 Table of Contents: “...: opportunities from tourism-related initiatives; 24 Shared sorrow is half a sorrow: the role of social capital...”