1

2 Table of Contents: “... issues (conflict management) -- 22 Value creation (building bonds and connections) -- 23 Managing high...”

3 Table of Contents: “...; Chapter 2: Assessment Approach; 2.1 Types of assessments; 2.2 Approach; 2.3 Project and programs; 2.4...”

4 Table of Contents: “.... Arithmetical Analysis and Floats -- 22. The Case for Manual Analysis -- 23. Lester Diagram -- 24. Graphical...”

5 Table of Contents: “... of Cognitive Informatics; 2.2 Data Analysis Techniques; 2.3 Cognitive Resonance Computer Model for Data...”

6 Table of Contents: “... Revenue -- 22 Ingredient Branding -- 23 Integrator -- 24 Layer Player -- 25 Leverage Customer Data -- 26...”

7 Table of Contents: “... workshops -- Chapter 20 Roadmaps -- Chapter 21 Alignment -- Chapter 22 Action planning -- Chapter 23...”

8 Table of Contents: “...Big picture -- 2.1 The importance of 'why' -- 2.2 Defining a problem or opportunity statement...”

9 Table of Contents: “...1.7 Get proactive -- Chapter 2 MAKING TEAMS WORK -- Speed read -- 2.1 Know what a team is -- 2.2...”

10 Table of Contents: “... methods -- 19 Quantitative surveys -- 20 Qualitative surveys -- 21 Focus groups -- 22 Interviews -- 23...”

11 Table of Contents: “... Opportunity Cost; 2.2 Diminishing Marginal Returns; 2.3 The Planning Horizon; 2.4 Cost vs. Waste; Notes...”

12 Table of Contents: “... Structure Chapter 20: Risk Management Chapter 21: Risk Governance and Organization Chapter 22: Risk...”

13 Table of Contents: “... -- Large Unit Combat Simulation — Corps and Division -- 2.2 Modelling Command, Control, Communications...”

14 Table of Contents: “... -- Chapter 20: The ambidextrous organisation -- Chapter 21: The BCG growth-share matrix -- Chapter 22: Blue...”

15 Table of Contents: “... of Regulation; 2.2 Strands of Regulation; Chapter 3: Regulation in Practice; 3.1 Sources of Regulation; 3.2...”

16 Table of Contents: “...Exercises2 Statistical background for engineering design; 2.1 Expectation; 2.2 Statistical...”

17 Table of Contents: “...: Using Emotional Intelligence to make better decisions -- 22.Ghoshal and Bruch: Reclaiming your job...”

18 Table of Contents: “... Mining Questions; 2.2 Data Mining Process; 2.3 Business Task: Clarification of the Business Question...”

19 Table of Contents: “...22. Running a creative session -- 23. How to choose the right ideas -- 24. The 'Five-Day Brainstorm...”

20 Table of Contents: “... don't think -- 21 Square pegs don't fit in round holes -- 22 Wild and wacky isn't always fun -- 23...”