1 Table of Contents: “... Agility with SLAM; Introducing the Simple Lean-Agile Mindset (SLAM); Starting at the Bottom with System...”

2 Table of Contents: “... -- Chapter 12: Mind Your Metrics! -- Chapter 13: Grand Slam Home Runs -- Chapter 14: Defining Excellence...”

3 Table of Contents: “... Strategy; Ford Directs Referrals to Dealerships; SMS Is a Slam Dunk for Sprite...”

4 “... with dissatisfied customers? Do you view their objections as a door slamming in your face or an opportunity...”

5 “... materials from thermal power plants) to produce a novel material called 'Geopolymer' (GP). Red mud, slags...”

6