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The customer experience edge : technology and techniques for delivering an enduring, profitable and positive experience to your customers

by Soudagar, Reza, Iyer, Vinay, Hildebrand, Volker
Published 2011

McGraw Hill-Ascent Audio

Subjects: “...Customer relations / Management / http://id.loc.gov/authorities/subjects/sh2007005453...”

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The customer experience edge : technology and techniques for delivering an enduring, profitable, and positive experience to your customers

by Soudagar, Reza
Published 2012

McGraw-Hill

Subjects: “...Customer relations / Management / http://id.loc.gov/authorities/subjects/sh2007005453...”