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1
by Lawrence, Adam, Stickdorn, Marc, Hormess, Markus, Schneider, Jakob
Published 2019
O'Reilly Media
Subjects: “...Customer relations / http://id.loc.gov/authorities/subjects/sh85034963...”
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2
by Stickdorn, Marc, Hormess, Markus, Lawrence, Adam, Schneider, Jakob
Published 2022
Ren min you dian chu ban she = Posts & Telecom Press
Subjects: “...Customer services / http://id.loc.gov/authorities/subjects/sh85034965...”