1 Table of Contents: “... sesame" -- Know your e-mail do's and don'ts -- Writing good progress reports is worth your time -- Part...”

2 “... you don't have time"--Resource description page...”

3 “... hostile questioner: the question, the answer, the questioner, the audience, the timing, and above all...”

4 “... Summaries, Time Accounting Reports, Meeting Minutes, Business Plans, Annual Reports, Feasibility Studies...”