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1
by Mellis, Werner
Published 1996
Vieweg+Teubner Verlag
Table of Contents: “... Management -- 4 Prozeßmanagement -- 5 Kundenorientierung Durch Software Customer Value Management (SCVM) -- 6...”
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2
by Mellis, Werner, Herzwurm, Georg, Stelzer, Dirk
Published 1998
Vieweg+Teubner Verlag
Table of Contents: “... Capability Maturity Model (CMM) -- 4.4 Bootstrap -- 4.5 Software Process Improvement and Capability...”