1
Published 2008
Ministry of the Economy, Development and Reconstruction, Chile

2
Published 2009
Instituto Nacional de Administración Pública

3
Published 2009
OECD Publishing

4
Published 2004
OECD Publishing

5
Published 2010
Oficina Española de Patentes y Marcas, Ministry of Industry, Tourism and Trade

7
Published 2010
Instituto Nacional de Administración Pública

8
Published 2007
Tragsa

9
Published 2013
Foro Consultivo Científico y Tecnológico. A.C.

10
Published 2013
Santillana, Mexico

11
Published 2014
OECD Publishing

12
Published 2017
OECD Publishing

13
Published 2013
OECD Publishing

14
Published 2012
OECD Publishing

15
Published 2013
OECD Publishing

16
Published 2013
Foro Consultivo Científico y Tecnológico. A.C.

17
Published 2013
Foro Consultivo Científico y Tecnológico. A.C.

18
Published 2013
Foro Consultivo Científico y Tecnológico. A.C.

19
Published 2016
Microsoft México

20
Published 2016
IWA Publishing