1 Table of Contents: “...; Introduction; Chapter 1 Global Supply Chain Management; Chapter 2 The Structure and the Operations of Logistics...”

2 Table of Contents: “... of Knowledge Management at the Service of Innovation; Monitoring the internal and external environment...”

3 Table of Contents: “... Terminology; Big Data Marketing; Integrated Marketing Management (IMM); Marketing Operations Management...”

4 Table of Contents: “.... Ulutagay & E.T. Bekar -- Research on natural disaster risk management model in Huangshan scenic area...”

5 Table of Contents: “... of accountability; Conducting internal research; Identifying formal and informal leaders; Selling Complete CRM...”

6 Table of Contents: “... -- Chapter 4 -- Enterprise Dynamics Methods and Models -- Chapter 5 -- Managing Enterprise Transformation...”

7 Table of Contents: “... Queuing System with Delayed Service; 5.3 An M/G/1 Queue with Server Breakdown and with Multiple Working...”