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leader staff » leaders start, leader status, leader stefan
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1
by Helgeson, Lars
Published 2017
John Wiley & Sons
Table of Contents: “...; Training Your Staff; Building muscle memory with walk-throughs; Leveraging vendor videos, articles...”
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2
by Villani, Isabella
Published 2019
John Wiley and Sons, Inc.
Table of Contents: “... (CSAT); Loyalty and Net Promoter Score (NPS); Customer Effort Score (CES); Other CX measures; Staff...”
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3
by Ong, Teong Wan
Published 2010
John Wiley & Sons (Asia)
“...-management system to managing talented staff, the book is a superb, hands-on guide to managing and growing a...”