1 Table of Contents: “... Content in Enterprise Social Media -- Usability Studies of E-Commerce Checkout Process: A Perspective from...”

2 Table of Contents: “... Specification.-HCI in the public Administration and Government -- Collaboration between Cognitive Science...”

3 Table of Contents: “... Methods -- Why People Resist to Internet Finance: From the perspective of process virtualization theory...”

4 Table of Contents: “... Intention of Online Paid Health Knowledge -- An Empirical Study on the Impact of Government Microblogs...”

5 Table of Contents: “... IT Needs of Social Activists: The Case of the World Social Forum 2006 Organizing Process -- Assessing...”

6 Table of Contents: “...Overcoming Interoperability Weaknesses in e-Government Processes: Organizing and Sharing Knowledge...”

7 Table of Contents: “... strategy: towards a framework for digital strategy governance -- Benchmarking Open Government Data (OGD...”

8 Table of Contents: “... for Government and Not-for-Profit Agencies -- Practice 46. Promotional Podcasting -- Practice 47. Adding...”

9 Table of Contents: “... creative -- 37 Look far and wide for your sources in the creative process -- Chapter 4. Continuing...”

10 Table of Contents: “...; 3.4 -- "Mega-processes"; 3.5 -- Heightened risk mitigation and management; 3.6 -- Enterprise systems...”