Onward : how Starbucks fought for its life without losing its soul

by Schultz, Howard
Published 2011

Hospitality management and digital transformation : balancing efficiency, agility and guest experience in the era of disruption

by Busulwa, Richard, Evans, Nina, Oh, Aaron, Kang, Moon
Published 2021

Restaurant franchising : concepts, regulations, and practices

by Khan, Mahmood A.
Published 2015