1 Table of Contents: “... cycles / Augustine Pang and Jerena C. K. Ng -- 14. Digital corporate communication and complaint...”

2 Table of Contents: “... / Stephen Procter -- Learning cycle / Amie Shaw -- Learning organization / Margarita Nyfoudi -- Learning...”

3 Table of Contents: “...An Inquiry into Profits, Capital, Credit, Interest, and the Business Cycle, trans. by Redvers Opie...”

4 “... increasing the life cycle value of its existing customers. Chapters explore how buyer personas can be used...”