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1
by Mishra, Sunita
Published 2011
Dorling Kindersley (India)
Table of Contents: “... -- Chapter 4: Speaking and Negotiation Skills -- The Art of Speaking -- Speech Styles...”
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2
by Agustiady, Tina
Published 2014
CRC Press/Taylor & Francis
“... and informative, the book takes the guesswork out of the art of continuous improvement through communication...”