1 Table of Contents: “... -- Make friends with anxiety -- Get used to projections -- Be a dependable authority -- Learn to say...”

2 Table of Contents: “... IS CONTEXT-DEPENDENT -- SHIFTING FRAMES -- FOUR FRAMES AND REFRAMES -- RARELY IS A SINGLE FRAME ADEQUATE...”

3 Table of Contents: “...; Ask Closed Questions or Open-Ended Questions, Depending on Your Goal...”

4 “.... Companies are dependent on technology to link personnel across cities, states, and countries, especially...”

5 “... the world loves? We've long been told our ability to succeed depends on our IQ, talent, education level...”

6 “..., understand their thoughts and feelings, their point of view and solve problems between you depends on how...”

7 “... is money. And your ultimate success depends on your ability to present ideas and persuade others-quickly...”

8 “... to ask you The Magic Question: How can I help? If you depend on results from others, this book is for you...”

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