1 Table of Contents: “... operational risks to which senior management and the back office should pay attention; Identification...”

2 “.... It provides proven models and evaluation tools that will guide board members, senior management, IT leaders...”

3 “... with senior management and risk and compliance professionals working together to categorize and assess risks...”

4 Table of Contents: “... of Senior Management; Limitations and Outlook; References; Appendix; Initial Interview Protocol; Case List...”

5 “.... It will also enable senior management to make better strategic and operational decisions, thanks to an informed...”

6

7 “... carrying out its oversight responsibilities with a great working relationship with the CEO and senior...”

8

9 Table of Contents: “...; 8.2 The role of senior management; 8.2.1 First down then up again; 8.3 High-level liquidity policies...”

10 “... to senior management and to board members that operational risks are being effectively managed and mitigated...”

11 “... in a way that is accessible to a broad audience, including senior managers of financial institutions...”

12 “... and application guidance to enhance risk management and foster strong governance. It shows CFOs, senior managers...”

13 “... W. Edwards, a senior manager in Deloitte's Energy Derivatives Pricing Center Risk Management...”