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1

Leveraging lean in medical laboratories : creating a cost effective, standardized, high quality, patient-focused operation

by Protzman, Charles, Kerpchar, Joyce, Mayzell, George
Published 2015

Productivity Press

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2

Leveraging lean in surgical services : creating a cost effective, standardized, high quality, patient-focused operation

by Kerpchar, Joyce, Protzman, Charles, Mayzell, George
Published 2015

Productivity Press

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3

Mapping Clinical Value Streams

by Jackson, Thomas
Published 2017

Productivity Press

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4

Management lessons from Mayo Clinic : inside one of the world's most admired service organizations

by Berry, Leonard L.
Published 2008

McGraw-Hill

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5

OHSAS 18001 Step by Step : a Practical Guide

by Sadiq, Naeem
Published 2012

IT Governance Publishing

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6

Lean hospitals : improving quality, patient safety, and employee engagement

by Graban, Mark
Published 2016

CRC Press

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7

Lean sigma : rebuilding capability in heathcare

by Wedgwood, Ian
Published 2015

Prentice Hall

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8

Mistake proofing for lean healthcare

Published 2016

CRC Press, Taylor & Francis Group

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9

Improving healthcare quality and cost with six sigma

by Trusko, Brett E.
Published 2007

Financial Times Prentice Hall

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10

Practical solutions for healthcare management and policy (collection)

by Perednia, Douglas A.
Published 2013

FTPress Delivers

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11

Service fanatics : how to build superior patient experience the Cleveland Clinic way

by Merlino, James
Published 2015

McGraw-Hill

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12

Becoming the change : leadership behavior strategies for continuous improvement in healthcare

by Toussaint, John, Barnas, Kim
Published 2021

McGraw-Hill

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13

Reengineering health care : a manifesto for radically rethinking health care delivery

by Champy, James
Published 2010

FT Press

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14

Think big, start small, move fast : a blueprint for transformation from the Mayo Clinic Center for Innovation

by LaRusso, Nicholas, Spurrier, Barbara, Farrugia, G.
Published 2015

McGraw-Hill Education

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15

Value by design : developing clinical microsystems to achieve organizational excellence

by Nelson, Eugene C.
Published 2011

Jossey-Bass

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16

Electronic health records with Epic and IBM FlashSystem 9500 Blueprint version 2, release 4

Published 2022

IBM Redbooks

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17

Coronavirus : Leadership and Recovery: The Insights You Need from Harvard Business Review

Published 2020

Gildan Media

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18

Using data management techniques to modernize healthcare

by Hopper, Anthony Matthew
Published 2016

CRC Press, Taylor & Francis Group

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19

The engaged caregiver : how to build a performance-driven workforce to reduce burnout & transform care

Published 2020

McGraw-Hill

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20

The strategic application of information technology in health care organizations

by Glaser, John P.
Published 2011

Jossey-Bass

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