1 Table of Contents: “...Is conflict destructive? -- A process for managing conflict -- How emotional hot buttons affect...”

2 Table of Contents: “... the pattern -- hat we do not say : nonverbal communication and emotions -- Personal preferences...”

3 Table of Contents: “... yourself a psychological kick in the pants ; The contagious leader: control your emotions, not your...”

4 Table of Contents: “...; Contents; Introduction: Uplift; Emotional and Spiritual Uplift; Social and Community Uplift; Uplifting...”

5 “... and emotional distance. Every business leader needs to understand how these phenomena affect employees' health...”

6 “... to control your reactions, choose your battles, and calmly navigate emotionally charged situations. How...”