1 Table of Contents: “... -- cross-team co-ordination -- BigCo -- recovery -- BigCo -- the anatomy of an attack -- Summary -- Part 2...”

2 Table of Contents: “... 2: Discursive Sensemaking Analysis -- a foundation<BR>Chapter 3: Discursive Sensemaking Analysis...”

3

4 Table of Contents: “...Part I: Consumer Goods, Entertainment and Gaming -- 1. Beatriz Perez, The Coca-Cola Company -- 2...”

5

6 Table of Contents: “... the Door to Collaboration Key #2: Listen as an Ally; Opening the Door to Understanding Key #3: State Your...”