1 Table of Contents: “...Managing the unexpected: what business can learn from high-reliability organizations...”

2 Table of Contents: “...1. Corporate social responsibility : the key role of human resource management / Suparn Sharma...”

3 Table of Contents: “...Chapter 15 Managing during Tough Times SCCIO Analysis -- Business Sector: Tourism and Hospitality...”

4 Table of Contents: “... and advice on how to craft a better employee experience -- Leadership : why we have so many managers, but so...”

5 Table of Contents: “... Foreman -- Anonymity -- Irrelevance -- Immeasurement -- Taking Action -- The Ministry of Management...”

6 Table of Contents: “...; Section 5: Test; Chapter 22: Shift Happens; Chapter 23: Scientific Management 2.0: From Taylorism...”

7 Subjects: “...BUSINESS & ECONOMICS / Management / bisacsh...”

8 Subjects: “...BUSINESS & ECONOMICS / Management Science / bisacsh...”

9 Table of Contents: “... Before Health Chapter 7 -- Where's the Data? Inconvenient Truths Chapter 8 -- The Mystery of Hospitality...”

10 Table of Contents: “... making -- Run your organization like a field hospital -- Live on the frontier -- Overcoming vs...”

11 Table of Contents: “...; Preface; A Vision of What Could Be: The Hospital Information System; Benefits of Actionable Intelligence...”

12 Subjects: “...BUSINESS & ECONOMICS / Management Science / bisacsh...”