1 Subjects: “...Decision making / Data processing...”

2 Table of Contents: “... Give Up at the First Hurdle -- Chapter 2: Lack of Clarity Regarding What We are Trying to Achieve...”

3 Table of Contents: “...What Would You Expect with a Parent Like GM?; Interview Process; Packard Electric Is Born; How...”

4 Table of Contents: “... functional responsibility, and steering team review number six -- Week fourteen : the process performance...”

5 Table of Contents: “... planning process: don't let the process overrun you. INTRODUCING THE BALANCED SCORECARD: Introducing...”

6 Table of Contents: “... and Entertainment Charges Form; Chapter 5: The Ground Floor: The Fraud Risk Assessment Process; Ground Rules...”