1 Table of Contents: “... Leadership -- The Essence of Leadership: Driving Productivity, People, and Culture -- Strength...”

2 Table of Contents: “... summary of the culture behind TPS -- The Toyota way in action : the "no compromises" development of Lexus...”

3 Table of Contents: “... Culture Assessment; Appendix 4 ZTRON Technologies, Inc. Mini-Case Study...”

4 Table of Contents: “... Structure -- Alternative Forms of Macro Organizational Structure -- Different Philosophies of Organizational...”

5 “...-to-the-grindstone philosophy the best way to run a business? Alarmingly low employee engagement numbers indicate...”

6 “... required for sustainable Lean management. Positioning Lean as a management operational philosophy far...”

7 Table of Contents: “... MEASURING KNOWLEDGE MANAGEMENT OUTCOMES; 3.5 KNOWLEDGE MANAGEMENT AND CULTURE....”