1 Table of Contents: “... Security Locks -- Chapter 7: Bomb Threat Planning: Things Have Changed -- Chapter 8: Biometric...”

2 Table of Contents: “... 4: Planning -- Chapter 5: RPA Vendor Evaluation -- Chapter 6: Center of Excellence -- Chapter 7: Bot...”

3 “..., time of day, and more. With a little education and pre-planning, any company can launch a profitable...”

4 Table of Contents: “...The perils of free improvisationThe perils of rigid plans; Not only strategy but also improvisation...”