3
by Santos, Javier
Published 2006
John Wiley

6
by Coyne, Larry, Ngo, Khanh
Published 2014
IBM Corp., International Technical Support Organization

7
by Coyne, Larry
Published 2013
IBM Corp., International Technical Support Organization

8
by Coyne, Larry
Published 2013
IBM Corp., International Technical Support Organization

9
by Alur, Nagraj
Published 2007
IBM Corp., International Technical Support Organization

10
by Richman, Larry L.
Published 2012
American Management Association

11
by Wolenik, Marc J.
Published 2011
Sams Pub.

12
by Wachter-Boettcher, Sara
Published 2017
W.W. Norton & Company, independent publishers since 1923

15
by Heldman, Kim
Published 2011
Wiley

16
by Graham, Nick
Published 2010
John Wiley & Sons

19
by Beecham, Rod
Published 2011
IT Governance Pub.

20
by Mann, Steve
Published 2011
Sams