Handbook of concierge medical practice design

by Todd, Maria K.
Published 2015

Transforming healthcare analytics : the quest for healthy intelligence

by Lewis, Michael N., Nguyen, Tho H.
Published 2020

Prescription for excellence : leadership lessons for creating a world-class customer experience from UCLA Health System

by Michelli, Joseph A.
Published 2011

Innovation the Cleveland Clinic way : powering transformation by putting ideas to work

by Graham, Thomas J.
Published 2016

Communication the Cleveland Clinic way : how to drive a relationship-centered strategy for superior patient experience

Published 2016

It's about patient care : transforming healthcare information technology the Cleveland Clinic way

by Harris, C. Martin, Lazuta, Gene
Published 2017

Prescription for excellence : leadership lessons for creating a world-class customer experience from UCLA Health System

by Michelli, Joseph A.
Published 2011

Advanced health technology : managing risk while tackling barriers to rapid acceleration

Published 2023

Renovating Healthcare IT : Building the Foundation for Digital Transformation

by Snedaker, Susan
Published 2023