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1
by Qiu, Peihua
Published 2014
Chapman & Hall/CRC
Table of Contents: “...1.1 Quality and the early history of quality improvement -- 1.2. Quality management -- 1.3...”
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2
by Ryan, Thomas P.
Published 2011
Wiley
Table of Contents: “...Frontmatter -- Fundamental Quality Improvement and Statistical Concepts. Introduction -- Basic...”