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social management » local management, social engagement, hospital management
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1
by Thomas, Rosanne J.
Published 2017
AMACOM, American Management Association
Table of Contents: “...Respect : practicing the "platinum rule" -- Chapter two" social skills : putting your best foot...”
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2
by Langford, Beverly Y.
Published 2016
AMACOM/American Management Association
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3
by Casperson, Dana May
Published 1999
AMACOM/ American Management Association International
“... are competing on the basis of service, manners are much more than a social nicety - they're a crucial business...”